The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.
Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).
Much of the ResidentPortal app is configurable by the property in which you live. Property settings include, bu
t are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.
If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!
ResidentPortal App Features:
Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late. One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print
Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. ... Read more